—Under electronic commerce, how to raise the consumers’ degree of satisfaction and gain the consumers’ loyalty have become the key factor relating with whether e-commerce ent...
This study investigates how customers perceive and adopt Internet Banking (IB) in Hong Kong. We developed a theoretical model based on the Technology Acceptance Model (TAM) with a...
T. C. Edwin Cheng, David Y. C. Lam, Andy C. L. Yeu...
We study a network airline revenue management problem with discrete customer choice behavior. We discuss a choice model based on the concept of preference orders, in which custome...
For several years, the financial services industry has discovered the opportunities of different channels like the Internet, call-centers, WAP etc. Many banks built up separate di...
Jochen Dzienziol, Michael Eberhardt, Annette Renz,...
This paper explores user authentication schemes for banking systems implemented over mobile phone networks in the developing world. We analyze an authentication scheme currently d...