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WELCOM
2001
Springer
111views ECommerce» more  WELCOM 2001»
13 years 12 months ago
User Modelling for Live Help Systems
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Johan Aberg, Nahid Shahmehri, Dennis Maciuszek
PERVASIVE
2011
Springer
12 years 10 months ago
Planning, Apps, and the High-End Smartphone: Exploring the Landscape of Modern Cross-Device Reaccess
The rapid growth of mobile devices has made it challenging for users to maintain a consistent digital history among all their personal devices. Even with a variety of cloud computi...
Elizabeth Bales, Timothy Sohn, Vidya Setlur
TOCHI
2010
90views more  TOCHI 2010»
13 years 5 months ago
Potential for personalization
Current Web search tools do a good job of retrieving documents that satisfy the wide range of intentions that people associate with a query – but do not do a very good job of di...
Jaime Teevan, Susan T. Dumais, Eric Horvitz
WWW
2010
ACM
14 years 2 months ago
Optimal rare query suggestion with implicit user feedback
Query suggestion has been an effective approach to help users narrow down to the information they need. However, most of existing studies focused on only popular/head queries. Si...
Yang Song, Li-wei He
SDM
2009
SIAM
125views Data Mining» more  SDM 2009»
14 years 4 months ago
Providing Privacy through Plausibly Deniable Search.
Query-based web search is an integral part of many people’s daily activities. Most do not realize that their search history can be used to identify them (and their interests). I...
Chris Clifton, Mummoorthy Murugesan