Abstract. Customer retention is an increasingly pressing issue in today's competitive environment. This paper proposes a personalized defection detection and prevention proced...
Hee Seok Song, Jae Kyeong Kim, Yeong Bin Cho, Soun...
Twitter is a new web application playing dual roles of online social networking and micro-blogging. Users communicate with each other by publishing text-based posts. The popularit...
Zi Chu, Steven Gianvecchio, Haining Wang, Sushil J...
In an online linear optimization problem, on each period t, an online algorithm chooses st S from a fixed (possibly infinite) set S of feasible decisions. Nature (who may be adve...
We analyze collaborative play in an online video game, World of Warcraft, the most popular personal computer game in the United States, with significant markets in Asia and Europe...
Collaborative Tagging is a powerful method to create folksonomies that can be used to grasp/filter user preferences or enhance web search. Recent research has shown that depending...