This paper describes our experiences in promoting a learning environment where active student involvement and interaction, as well as openness to diversity of ideas are supported ...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Web search engines are often implemented as centralized systems. Designing and implementing a Web search engine in a distributed environment is a challenging engineering task that...
Ricardo A. Baeza-Yates, Aristides Gionis, Flavio J...
— Our long-term objective is to develop robots that engage in natural language-mediated cooperative tasks with humans. To support this goal, we are developing an amodal represent...
In this paper, we propose the use of fine-grain process modelling as an aid to software development. We suggest the use of two levels of granularity, one at the level of the indiv...