The third generation of mobile networks aims to offer services diversified to users, while guaranteeing acceptable QoS. This results in the setting up of strategies of increasingl...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
With rapid technological advances in network infrastructure, programming languages, compatible component interfaces and so many more areas, today the computational Grid has evolve...
Databases are growing rapidly in scale and complexity. High performance, availability, and further service level agreements need to be satisfied under any circumstances to please ...
David Wiese, Gennadi Rabinovitch, Michael Reichert...
—Advances in Cloud computing enable new possibilities to Internet applications developers. Previously, the main concern of Internet applications developers was deployment and hos...
Bhathiya Wickremasinghe, Rodrigo N. Calheiros, Raj...