Interpersonal awareness is one person’s up-to-the moment knowledge about other group members, while artifact awareness is one person’s up-to-the-moment knowledge about other g...
Saul Greenberg, Stephen Voida, Nathan Stehr, Kimbe...
We report on our experiences of introducing an instant messaging and group chat application into geographically distributed workgroups. We describe a number of issues we encounter...
James D. Herbsleb, David L. Atkins, David G. Boyer...
In recent years, instant messaging (IM) has become a popular medium of online communication. While IM is expanding into the enterprise beyond personal use, it brings the convenien...
At the 2004 Workshop on Privacy in the Electronic Society (WPES), Borisov, Goldberg and Brewer, presented “Off the Record Messaging” (OTR), a protocol designed to add endto-e...
As communications systems increasingly gather and propagate information about people’s reachability or “presence”, users need better tools to minimize undesired interruption...