One hundred users, one hundred needs. As more and more topics are being discussed on the web and our vocabulary remains relatively stable, it is increasingly difficult to let the ...
Many important search tasks require multiple search sessions to complete. Tasks such as travel planning, large purchases, or job searches can span hours, days, or even weeks. Inev...
Eugene Agichtein, Ryen W. White, Susan T. Dumais, ...
A major problem of current Web search is that search queries are usually short and ambiguous, and thus are insufficient for specifying the precise user needs. To alleviate this pro...
Online services such as web search, news portals, and ecommerce applications face the challenge of providing highquality experiences to a large, heterogeneous user base. Recent ef...
Web is being extensively used for personal expression, which includes ratings, reviews, recommendations, blogs. This user created content, e.g. book review on Amazon.com, becomes ...