The financial services industry is changing rapidly as a result of advances in information technology (IT), telecommunications and the Internet. Technological innovations and incr...
Abstract. In database marketing, the behavior of customers is analyzed by studying the transactions they have performed. In order to get a global picture of the behavior of a custo...
This position paper takes as outset experience obtained during development of an object-oriented prototype for a global customer service system. The project involved a large shipp...
This paper presents ReMAP, a reconfigurable architecture geared towards accelerating and parallelizing applications within a heterogeneous CMP. In ReMAP, threads share a common rec...
The outsourced software development process has traditionally relied on a requirements-driven black-box approach for transferring knowledge of customer needs to vendors. When this...