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» Proactive Versus Multimodal Online Help: An Empirical Study
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AH
2008
Springer
14 years 5 months ago
Proactive Versus Multimodal Online Help: An Empirical Study
Two groups of 8 participants experimented two enhancements of standard online help for the general public during one hour: adaptive proactive (AP) assistance and multimodal user su...
Jérôme Simonin, Noëlle Carbonell
ICMI
2004
Springer
162views Biometrics» more  ICMI 2004»
14 years 4 months ago
When do we interact multimodally?: cognitive load and multimodal communication patterns
Mobile usage patterns often entail high and fluctuating levels of difficulty as well as dual tasking. One major theme explored in this research is whether a flexible multimodal in...
Sharon L. Oviatt, Rachel Coulston, Rebecca Lunsfor...