This paper is to investigate the group behavior patterns of search activities based on Web search history data, i.e., clickthrough data, to boost search performance. We propose a ...
Viral marketing takes advantage of networks of influence among customers to inexpensively achieve large changes in behavior. Our research seeks to put it on a firmer footing by mi...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Nowadays, all kinds of information systems store detailed information in logs. Examples of such systems include classical workflow management systems (Staffware), ERP systems (SAP)...
Wil M. P. van der Aalst, Boudewijn F. van Dongen, ...
Grid systems are proving increasingly useful for managing the batch computing jobs of organizations. One well known example for that is Intel which uses an internally developed sy...