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CHIMIT
2009
ACM
14 years 4 months ago
Scripting practices in complex systems management
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John...
SIGUCCS
2000
ACM
14 years 2 months ago
Remedial Help Desk 101 at Florida State University
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Diana Orrick, Jeff Bauer, Ernest McDuffie
NDSS
2005
IEEE
14 years 3 months ago
One-Way Isolation: An Effective Approach for Realizing Safe Execution Environments
In this paper, we present an approach for realizing a safe execution environment (SEE) that enables users to “try out” new software (or configuration changes to existing soft...
Weiqing Sun, Zhenkai Liang, V. N. Venkatakrishnan,...
IJWBC
2010
126views more  IJWBC 2010»
13 years 8 months ago
Self-supportive virtual communities
Learning Communities in healthcare is one approach in supporting practitioners and nurses to improve skills and knowledge and consequently support patients more efficiently. Web b...
Iraklis Varlamis, Ioannis Apostolakis
PDP
2010
IEEE
14 years 4 months ago
Trusted Interaction Patterns in Large-scale Enterprise Service Networks
Abstract—The evolution towards cross-organizational collaboration and interaction patterns has led to the emergence of scalable, Web services-based composition infrastructures. T...
Florian Skopik, Daniel Schall, Schahram Dustdar