How can the documentation of concepts for complex sociotechnical systems, such as the adoption of groupware, be incorporated into practices of PD? Documents are important in suppo...
Thomas Herrmann, Gabriele Kunau, Kai-Uwe Loser, Na...
Work processes are conducted in various contexts and they involve different tasks, interruptions, activities and actions. In all of these, tacit knowledge plays a part. Some part ...
: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
The rapid progress of biotechnology provides an increasing number of life science databases. These databases have been operated and managed individually on the Internet. Under such...
Most of the efforts conducted on services nowadays are focusing on aspects related to data and control flow, often disregarding the main goal of the future Internet of services, na...