Application integration is a major trend in information technology today. In this paper we present a number of principles for the design, validation and presentation of process mod...
Abstract. Business processes provide a means of coordinating interactions between workers and organisations in a structured way. However the dynamic nature of the modern business e...
Helen Schonenberg, Ronny Mans, Nick Russell, Natal...
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
Abstract. E-Negotiation is the process of conducting negotiations between business partners using electronic means. The interest in e-negotiation is motivated by its potential to p...