Companies are operating in a dynamic environment, resulting in a continuous need of adapting used information systems to changing business processes and associated information need...
In this paper, we describe the design of a data warehousing system for an engineering company ‘R’. This system aims to assist users in retrieving data for business analysis in...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
—In this paper we present an approach for specifying and prioritizing information security requirements in organizations. It is important to prioritize security requirements sinc...