Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports ...
Service discovery is a fundamental concept underpinning the move towards dynamic service-oriented business partnerships. The business process for integrating service discovery and ...
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
Across the world, organizations are required to comply with regulatory frameworks dictating how to manage personal information. Despite these, several cases of data leaks and expo...