-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
Abstract—We provide a formal model for the Change Management process for Enterprise IT systems, and develop change scheduling algorithms that seek to attain the “change capacit...
— In this paper, we present a design for a generic, open, application-oriented performance instrumentation of multitier applications. Measurements are performed through configur...
Markus Schmid, Marcus Thoss, Thomas Termin, Reinho...
Enterprises use security equipments in order to protect their information assets from various attacks such as viruses and hacking. However, such individual equipments hardly provid...
Yoonsun Lim, Myung Kim, Kwang Hee Seo, Ho-Kun Moon...
This paper structures the summary of the panel held at the 9th International Conference on Enterprise Information Systems, Funchal, Madeira, 12-16 June 2007 that addressed the foll...
Jorge Cardoso, Wil M. P. van der Aalst, Christoph ...