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CSCWD
2005
Springer
13 years 9 months ago
Process mining in CSCW systems
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
Wil M. P. van der Aalst
AEI
2007
119views more  AEI 2007»
13 years 7 months ago
Exploring the CSCW spectrum using process mining
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
Wil M. P. van der Aalst
CHI
2005
ACM
14 years 7 months ago
Work coordination, workflow, and workarounds in a medical context
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
ECIS
2004
13 years 8 months ago
Strategic Sourcing in Banking - A Framework
The banking landscape in Europe and Germany has a polypolistic market structure with an average vertical range of integration of 80%, implying high process redundancies. Accumulat...
Markus Lammers, Nils Loehndorf, Tim Weitzel