Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
The banking landscape in Europe and Germany has a polypolistic market structure with an average vertical range of integration of 80%, implying high process redundancies. Accumulat...