Businesses today, including non-profits, recognise the need for knowledge management (KM). KM may require new strategies and goals before it can be implemented, or it can be aligne...
Service providers like Google and Amazon are moving into the SaaS (Software as a Service) business. They turn their huge infrastructure into a cloud-computing environment and aggr...
Wai Kit Wong, David Wai-Lok Cheung, Ben Kao, Nikos...
Supply chain management involves understanding complex interactions between many factors and using the understanding to achieve balance between conflicting objectives. Simulation ...
As enterprise storage needs grow, it is challenging to manage storage systems. The costs of locally managing, supporting, and maintaining resilience in storage systems has skyrock...
Continuing research by Jennings, Mandelbaum, Massey and Whitt (1996), we investigate methods to perform time-dependent staffing for many-server queues. Our aim is to achieve time-...
Zohar Feldman, Avishai Mandelbaum, William A. Mass...