Since 1996, the core Use Case Map (UCM) notation has remained remarkably stable. As the structure and intent of workflow and scenario languages are very similar, UCMs have been ap...
Workflows in the service industry sometimes need to deal with multi-fold increases in customer demand within a short period of time. Such spikes in service demand may be caused by...
A workflow system provides enterprises the automatic and paperless process management. The idea of Enterprise JavaBeans (EJB) is to utilize components from various vendors to cons...
This paper presents an approach for using wikis in an organizational context and a proto-type implementation for developing a wiki-based workflow system. We provide general conside...
The advent of SOA and Grid technology has brought new challenges to workflow operation and performance evaluation. In this paper, the characteristics of service-oriented workflow ...