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ASUNAM
2010
IEEE
13 years 9 months ago
2010
IEEE
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
SAC
2006
ACM
14 years 1 months ago
2006
ACM
Web applications are becoming the dominant way to provide access to on-line services. At the same time, web application vulnerabilities are being discovered and disclosed at an al...
CG
2004
Springer
13 years 7 months ago
2004
Springer
Computer Graphics as a discipline has undergone drastic modifications over the past decades. Indeed the phenomenal progress in both the technical and digital art domains requires ...
ISSRE
2006
IEEE
14 years 1 months ago
2006
IEEE
This paper explores a novel application of queuing theory to the corrective software maintenance problem to support quantitative balancing between resources and responsiveness. In...
CCGRID
2009
IEEE
13 years 12 months ago
2009
IEEE
In recent years the power of Grid computing has grown exponentially through the development of advanced middleware systems. While usage has increased, the penetration of Grid compu...