ReAgents are remotely executing agents that customize Web browsing for non-standard resource-limited clients. A reAgent is essentially a "one-shot" mobile agent that act...
Portlets strive to play at the front end the same role that Web services currently enjoy at the back end, namely, enablers of application assembly through reusable services. Howev...
The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
Liliana Ardissono, Alexander Felfernig, Gerhard Fr...
While data privacy is a human right, it is challenging to enforce it. For example, if multiple retailers execute a single order at Amazon Marketplace, each retailer can use diffe...
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...