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WECWIS
2003
IEEE
14 years 1 months ago
2003
IEEE
There are many e-commerce applications on the web. A common shortcoming is the lack of customer service and marketing analysis tools in most ecommerce web sites. In order to overc...
EUROMICRO
2000
IEEE
14 years 15 days ago
2000
IEEE
Digital libraries and OPACs are offering an enormous collection of information resources which can be accessed through Internet by quite different users thanks to the existence of...
CIKM
2010
Springer
13 years 6 months ago
2010
Springer
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
SIGUCCS
2000
ACM
14 years 13 days ago
2000
ACM
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
IADIS
2003
13 years 9 months ago
2003
The move from the current compartmentalised systems into an interoperable environment is the central challenge facing digital development this decade. In the quest for a semantic ...