The variety of engaging interactions among users in social medial distinguishes it from traditional Web media. Such a feature should be utilized while attempting to provide intell...
Jia Wang, Qing Li, Yuanzhu Peter Chen, Zhangxi Lin
This paper proposes a simple framework for building 'virtual networking agents'; programs that can communicate with users and collect information through the internet. T...
Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this pa...
Leonel Morgado, Paulo Reis, Fausto de Carvalho, Ti...
The advent of cloud computing provides a cheap and convenient mechanism for scientists to share data. The utility of such data is obviously enhanced when the provenance of the dat...
Kiran-Kumar Muniswamy-Reddy, Peter Macko, Margo I....
We describe Quality of service pICKER (QUICKER), a model-driven QoS mapping toolchain for supporting the QoS design and evolution of systems software. QUICKER automates the mappin...