Abstract— Throughout the world, GSM cellular mobile networks are being upgraded to support the “always-on” General Packet Radio Service (GPRS). Despite the apparent availabil...
Rajiv Chakravorty, Sachin Katti, Ian Pratt, Jon Cr...
—A Virtual Private Network (VPN) aims to emulate the services provided by a private network over the shared Internet. The endpoints of e connected using abstractions such as Virt...
Abstract. It is an undeniable fact that people want information. Unfortunately, even in today's highly automated society, a lot of the information we desire is still manually ...
Y. F. Dong, Salil S. Kanhere, Chun Tung Chou, Niru...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Context: Object-oriented languages such as Java, Smalltalk, and C++ structure their programs using packages. Maintainers of large systems need to understand how packages relate to...