† We present empirical evidence that metrics on communication artifacts generated by groupware tools can be used to gain significant insight into the development process that pro...
Process descriptions are used in workflow and related systems to describe the flow of work and organisational responsibility in business processes, and to aid in coordination. How...
Paul Dourish, Richard Bentley, Rachel Jones, Allan...
Process mining has proven to be a valuable tool for analyzing operational process executions based on event logs. Existing techniques perform well on structured processes, but stil...
Abstract. Traditionally, process mining has been used to extract models from event logs and to check or extend existing models. This has shown to be useful for improving processes ...
: To provide effective support, process-aware information systems (PAIS) must not freeze existing business processes. Instead they should enable authorized users to deviate on-the-...
Manfred Reichert, Peter Dadam, Martin Jurisch, Ulr...