Abstract. We present a prototype system, code-named Pulse, for mining topics and sentiment orientation jointly from free text customer feedback. We describe the application of the ...
Michael Gamon, Anthony Aue, Simon Corston-Oliver, ...
Opinion mining received well attention in finding personal opinions from user generated content. These opinions contain valuable information for improving and/or comparing the prod...
Dong (Haoyuan) Li, Anne Laurent, Mathieu Roche, Pa...
Merchants selling products on the Web often ask their customers to share their opinions and hands-on experiences on products they have purchased. Unfortunately, reading through al...
It is a common practice that merchants selling products on the Web ask their customers to review the products and associated services. As e-commerce is becoming more and more popu...
Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...