Building trust with users is crucial in a wide range of applications, such as advice-giving or financial transactions, and some minimal degree of trust is required in all applicat...
How do Members of Congress manage the opportunities that the Internet offers? Here we present the initial results from interviews with 100 Congressional offices about their decisi...
David Lazer, Ines Mergel, Curt Ziniel, Kevin Ester...
This paper presents the results of a user study carried out to evaluate an application prototype in which an audio-visual chat conversation between two users is augmented by pictu...
Jeroen Vanattenhoven, Christof van Nimwegen, Matth...
This paper argues that there are two types of mobile phone user. The study focused on the interactional experience of mobile phone calls and text messages. The research involved 3...
We lay out one strand of a continuing investigation into the development of a virtual peer to help children learn to use “school English” and “school-ratified science talk...
Emilee Rader, Margaret Echelbarger, Justine Cassel...