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ISJ
2002
212views more  ISJ 2002»
13 years 7 months ago
Assessing and managing the benefits of enterprise systems: the business manager's perspective
This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
Shari Shang, Peter B. Seddon
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
14 years 1 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
ATAL
2008
Springer
13 years 9 months ago
Structure in threes: modelling organization-oriented software architectures built upon multi-agent systems
Software systems are subject to increasing complexity and in need of efficient structuring. Multi-agent system research has come up with approaches for an organization-oriented co...
Matthias Wester-Ebbinghaus, Daniel Moldt
IDEAS
2009
IEEE
104views Database» more  IDEAS 2009»
14 years 2 months ago
An organizational file permission management system using the cellular data system
In designing dynamic situations such as cyberworlds, we the Incrementally Modular Abstraction Hierarchy (IMAH) to be an appropriate mathematical background to model dynamically ch...
Toshio Kodama, Tosiyasu L. Kunii, Yoichi Seki
IJSKD
2011
163views more  IJSKD 2011»
13 years 2 months ago
Socio-Technical Systems: A Meta-Design Perspective
Meta-design of socio-technical systems is an approach which complies with the need of integrating two different types of structures and processes: technical systems which are engi...
Gerhard Fischer, Thomas Herrmann