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» Quality of Manageability of Web Services
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WWW
2003
ACM
14 years 9 months ago
TSpaces Services Suite: Automating the Development and Management of Web Services
Web services allow authorized entities (including individuals, corporations, and automated agents) to employ software components created by other parties scattered across the glob...
Marcus Fontoura, Tobin J. Lehman, Dwayne Nelson, T...
BIS
2007
183views Business» more  BIS 2007»
13 years 10 months ago
A Conceptual Framework for Composition in Business Process Management
In this work, we present a conceptual framework for deriving executable business process models from high-level, graphical business process models based on the paradigm of Service-...
Ingo Weber, Ivan Markovic, Christian Drumm
ESWS
2006
Springer
14 years 8 days ago
Managing Information Quality in e-Science Using Semantic Web Technology
Abstract. We outline a framework for managing information quality (IQ) in eScience, using ontologies, semantic annotation of resources, and data bindings. Scientists define the qua...
Alun D. Preece, Binling Jin, Edoardo Pignotti, Pao...
EGOV
2009
Springer
14 years 3 months ago
A Multiple-Item Scale for Assessing E-Government Service Quality
A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must fir...
Xenia Papadomichelaki, Gregoris Mentzas
COMSWARE
2006
IEEE
14 years 10 days ago
VoIP service quality monitoring using active and passive probes
Service providers and enterprises all over the world are rapidly deploying Voice over IP (VoIP) networks because of reduced capital and operational expenditure, and easy creation o...
Shipra Agrawal, P. P. S. Narayan, Jeyashankher Ram...