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SIGUCCS
2000
ACM
14 years 1 months ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
SIGUCCS
2003
ACM
14 years 2 months ago
Teamwork is the heart of technology
IAT Services, the central Information Technology group at the University of Missouri-Columbia, operates computing sites in general access, classroom, and residence hall settings. ...
Tammy Hohlt, Kristina A. Cunningham
CCECE
2006
IEEE
14 years 2 months ago
A QoS Mapping Rule Builder
Although many QoS management architectures have been recently introduced with a lot of advanced features, they have never been widely used in the existing applications due to the ...
Kim Khoa Nguyen, Brigitte Kerhervé, Brigitt...
SIGIR
2010
ACM
14 years 21 days ago
The importance of anchor text for ad hoc search revisited
It is generally believed that propagated anchor text is very important for effective Web search as offered by the commercial search engines. “Google Bombs” are a notable illus...
Marijn Koolen, Jaap Kamps
CIKM
2008
Springer
13 years 10 months ago
To swing or not to swing: learning when (not) to advertise
Web textual advertising can be interpreted as a search problem over the corpus of ads available for display in a particular context. In contrast to conventional information retrie...
Andrei Z. Broder, Massimiliano Ciaramita, Marcus F...