Existing studies on IT outsourcing have mainly examined partnership factors that influence IT outsourcing effectiveness. This stream of IT outsourcing research has largely ignored...
In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee th...
Resources including various assets of supply chains, face random demand over time and can be shared by others. We consider an operational setting where a resource is shared by two...
The main research in the area of image databases addresses the improvement of retrieval quality and the speedup of the query processing. A number of image retrieval systems reache...
Once the decision to outsource an activity has been made, managers are faced with issues related to the management of the relationship with their service providers. A critical ele...
Benoit Aubert, Jean-Francois Houde, Michel Patry, ...