Since its inception, the Internet has served as a virtual meeting place for people sharing common interests. These electronically supported interest groups are nowadays called Vir...
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
By characterizing the worst case profile, which maximizes the content of a buffer fed with leaky bucket regulated flows in packet telecommunication networks, we derive a tight upp...
Yu Ying, Fabrice Guillemin, Ravi Mazumdar, Catheri...
This study examines the attitudes of adopters and non-adopters toward Internet stock trading in Singapore. Data were collected using a web-based questionnaire survey. Usable respon...
—One of the major threats to cyber security is the Distributed Denial-of-Service (DDoS) attack. In our previous projects, PacketScore, ALPi, and other statistical filtering-based...