We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
Abstract. Scientists and conservators, involved in cultural heritage documentation management, have to furnish not only qualitative but also quantitative description of the assessm...
A new methodology is presented in this paper for resource management in a metacomputing environment using a hierarchy of homogeneous agents that has the capability of service disco...
— This paper considers two important issues for video sensor network, (1) timely delivery of captured video stream and (2) energy-efficient network design. Based on network calc...
Effective and efficient Quality of Service (QoS) management is critical for a service grid to meet the requirements of both grid users and service providers. We introduce Q-GSM, a ...