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» Queueing Performance with Impatient Customers
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QUESTA
2006
98views more  QUESTA 2006»
13 years 7 months ago
The discrete-time preemptive repeat identical priority queue
Priority queueing systems come natural when customers with diversified delay requirements have to wait to get service. The customers that cannot tolerate but small delays get serv...
Joris Walraevens, Dieter Fiems, Herwig Bruneel
MOR
2010
121views more  MOR 2010»
13 years 6 months ago
Customer Abandonment in Many-Server Queues
We study G/G/n + GI queues in which customer patience times are independent, identically distributed following a general distribution. When a customer’s waiting time in queue ex...
J. G. Dai, Shuangchi He
IOR
2006
75views more  IOR 2006»
13 years 7 months ago
Sensitivity of Performance in the Erlang-A Queueing Model to Changes in the Model Parameters
This paper studies the M/M/s+M queue, i.e., the M/M/s queue with customer abandonment, also called the Erlang-A model, having independent and identically distributed customer aban...
Ward Whitt
DAGSTUHL
2000
13 years 9 months ago
Product Form Queueing Networks
Queueing network models have been extensively applied to represent and analyze resource sharing systems such as communication and computer systems and they have proved to be a pow...
Simonetta Balsamo
TELSYS
2002
99views more  TELSYS 2002»
13 years 7 months ago
Queue Lengths and Waiting Times for Multiserver Queues with Abandonment and Retrials
We consider a Markovian multiserver queueing model with time dependent parameters where waiting customers may abandon and subsequently retry. We provide simple fluid and diffusion ...
Avishai Mandelbaum, William A. Massey, Martin I. R...