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MANSCI
2008
116views more  MANSCI 2008»
13 years 7 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
PAMI
2008
182views more  PAMI 2008»
13 years 7 months ago
A Hierarchical Compositional Model for Face Representation and Sketching
This paper presents a hierarchical-compositional model of human faces, as a three-layer AND-OR graph to account for the structural variabilities over multiple resolutions. In the A...
Zijian Xu, Hong Chen, Song Chun Zhu, Jiebo Luo
TON
2008
138views more  TON 2008»
13 years 7 months ago
On the performance benefits of multihoming route control
Multihoming is increasingly being employed by large enterprises and data centers to extract good performance and reliability from their ISP connections. Multihomed end networks tod...
Aditya Akella, Bruce M. Maggs, Srinivasan Seshan, ...
JPDC
2007
77views more  JPDC 2007»
13 years 7 months ago
Location-centric storage for safety warning based on roadway sensor networks
We propose a novel vision for roadway safety warning based on sensor networks, aiming at providing user-friendly zero-delay safety warnings to motorists. Our idea leverages the ad...
Kai Xing, Xiuzhen Cheng, Fang Liu, Shmuel Rotenstr...
CC
2002
Springer
117views System Software» more  CC 2002»
13 years 7 months ago
Online Subpath Profiling
We present an efficient online subpath profiling algorithm, OSP, that reports hot subpaths executed by a program in a given run. The hot subpaths can start at arbitrary basic block...
David Oren, Yossi Matias, Shmuel Sagiv