In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Given that contractor plays a critical role in any construction project, contractor selection constitutes key decision for public authorities. Prequalification, i.e. the eliminati...
With the spread of the Internet and software evolution in complex intensive systems, software architecture often need be reconfigured during runtime to adapt variable environments...
Existing query interfaces for biological databases are either based on fixed forms or textual query languages. Users of a fixed form-based query interface are limited to performin...
I-Min A. Chen, Anthony Kosky, Victor M. Markowitz,...
Several surveys indicate that a significant percentage of data warehouses fail to meet business objectives or are outright failures. One of the reasons for this is that requireme...