In this paper, we outline the design of a recommendation system (MyPYTHIA) implemented as a web portal. MyPYTHIA's design objectives include evaluating the quality and perfor...
Elias N. Houstis, Ann Christine Catlin, Nitesh Dha...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Personalization systems based upon users' surfing behavior analysis imply three phases: data collection, pattern discovery and recommendation. Due to the dimension of log file...
: One of the success factors of Work Integrated Learning (WIL) is to provide the appropriate content to the users, both suitable for the topics they are currently working on, and t...
Hermann Stern, Rene Kaiser, Philip Hofmair, Peter ...
Cold-start scenarios in recommender systems are situations in which no prior events, like ratings or clicks, are known for certain users or items. To compute predictions in such ca...
Zeno Gantner, Lucas Drumond, Christoph Freudenthal...