The analysis of user behavior on the Web presupposes a reliable reconstruction of the users' navigational activities. Cookies and server-generated session identifiers have be...
Skewed distributions appear very often in practice. Unfortunately, the traditional Zipf distribution often fails to model them well. In this paper, we propose a new probability di...
Spyware is an increasing problem. Interestingly, many programs carrying spyware honestly disclose the activities of the software, but users install the software anyway. We report ...
Nathaniel Good, Jens Grossklags, Deirdre K. Mullig...
We present a study that evaluates conventional Pan and Zoom Navigation and Rubber Sheet Navigation, a rectilinear Focus+Context technique. Each of the two navigation techniques wa...
Dmitry Nekrasovski, Adam Bodnar, Joanna McGrenere,...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...