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PST
2004
13 years 10 months ago
2004
Personalized services can cause privacy concerns, due to the acquisition, storage and application of sensitive personal information. This paper describes empirical research into th...
CCS
2010
ACM
13 years 9 months ago
2010
ACM
Privacy is a huge problem for users of social networking sites. While sites like Facebook allow individual users to personalize fine-grained privacy settings, this has proven quit...
KER
2008
13 years 9 months ago
2008
We study the case of integrating situational reasoning into a mobile service recommendation system. Since mobile Internet services are rapidly proliferating, finding and using appr...
CONCURRENCY
2002
13 years 8 months ago
2002
In this paper, we outline the design of a recommendation system (MyPYTHIA) implemented as a web portal. MyPYTHIA's design objectives include evaluating the quality and perfor...
PVLDB
2008
13 years 8 months ago
2008
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...