The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Collaborative distance learning involves a variety of elements and factors that have to be considered and measured in order to analyse and assess group and individual performance m...
We present a framework for automatically summarizing social group activity over time. The problem is important in understanding large scale online social networks, which have dive...
Online social networks have become very popular in recent years and their number of users is already measured in many hundreds of millions. For various commercial and sociological...
The increasing amount of communication between individuals in e-formats (e.g. email, Instant messaging and the Web) has motivated computational research in social network analysis...
Ding Zhou, Eren Manavoglu, Jia Li, C. Lee Giles, H...