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WSC
2007
13 years 9 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
IIR
2010
13 years 8 months ago
A Study on Evaluation on Opinion Retrieval Systems
We study the evaluation of opinion retrieval systems. Opinion retrieval is a relatively new research area, nevertheless classical evaluation measures, those adopted for ad hoc ret...
Giambattista Amati, Giuseppe Amodeo, Valerio Capoz...
GRAPHICSINTERFACE
2008
13 years 8 months ago
SurfaceFusion: unobtrusive tracking of everyday objects in tangible user interfaces
Interactive surfaces and related tangible user interfaces often involve everyday objects that are identified, tracked, and augmented with digital information. Traditional approach...
Alex Olwal, Andrew D. Wilson
ECAI
2010
Springer
13 years 8 months ago
Metric Propositional Neighborhood Logics: Expressiveness, Decidability, and Undecidability
Abstract. Interval temporal logics formalize reasoning about interval structures over (usually) linearly ordered domains, where time intervals are the primitive ontological entitie...
Davide Bresolin, Dario Della Monica, Valentin Gora...
GIS
2008
ACM
13 years 8 months ago
Combining 3-D geovisualization with force feedback driven user interaction
We describe a prototype software system for investigating novel human-computer interaction techniques for 3-D geospatial data. This system, M4-Geo (Multi-Modal Mesh Manipulation o...
Adam Faeth, Michael Oren, Chris Harding