Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Non-negative tensor factorization (NTF) is a relatively new technique that has been successfully used to extract significant characteristics from polyadic data, such as data in s...
To avoid unnecessary maintenance costs in large IT systems resulting from poorly planned changes, it is essential to manage and control changes to the system and to verify that all...
We propose a micro-benchmark for XML data management to aid engineers in designing improved XML processing engines. This benchmark is inherently different from application-level b...
Kanda Runapongsa, Jignesh M. Patel, H. V. Jagadish...
Sensor networks play a central role in applications that monitor variables in geographic areas such as the traffic volume on roads or the temperature in the environment. A key fea...