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» Relational XES: Data Management for Process Mining
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PVLDB
2008
137views more  PVLDB 2008»
15 years 3 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
CIKM
2010
Springer
15 years 3 months ago
FacetCube: a framework of incorporating prior knowledge into non-negative tensor factorization
Non-negative tensor factorization (NTF) is a relatively new technique that has been successfully used to extract significant characteristics from polyadic data, such as data in s...
Yun Chi, Shenghuo Zhu
CSMR
2010
IEEE
14 years 11 months ago
Does the Past Say It All? Using History to Predict Change Sets in a CMDB
To avoid unnecessary maintenance costs in large IT systems resulting from poorly planned changes, it is essential to manage and control changes to the system and to verify that all...
Sarah Nadi, Richard C. Holt, Serge Mankovski
IS
2006
15 years 4 months ago
The Michigan benchmark: towards XML query performance diagnostics
We propose a micro-benchmark for XML data management to aid engineers in designing improved XML processing engines. This benchmark is inherently different from application-level b...
Kanda Runapongsa, Jignesh M. Patel, H. V. Jagadish...
SIGMOD
2009
ACM
177views Database» more  SIGMOD 2009»
16 years 4 months ago
ORDEN: outlier region detection and exploration in sensor networks
Sensor networks play a central role in applications that monitor variables in geographic areas such as the traffic volume on roads or the temperature in the environment. A key fea...
Conny Franke, Michael Gertz