2004 brought a landmark event in the changes to regulations governing hours of service for truck drivers. This paper describes an effort utilizing modeling and simulation for eval...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
er than abstracting human behavior as work processes or tasks--functional idealizations of the work to be accomplished--we model people's activities comprehensively and chrono...
Abstract. This paper describes the analysis of Pull-Based Asynchronous Rekeying Framework (ARF), a recently proposed solution to the scalable group key management problem in secure...
—The departure process of a BMAP/MAP/1 queue can be approximated in different ways: as a Markovian arrival process (MAP) or as a matrix-exponential process (MEP). Both approximat...
Qi Zhang, Armin Heindl, Evgenia Smirni, Andreas St...