We investigate the effect of search engine brand (i.e., the identifying name or logo that distinguishes a product from its competitors) on evaluation of system performance. This r...
With the increasing importance of search systems on the web, there is a continuing push to design interfaces which are a better match with the kinds of real-world tasks in which u...
Users attempt to express their search goals through web search queries. When a search goal has multiple components or aspects, documents that represent all the aspects are likely ...
As the number of available Web pages grows, users experience increasing difficulty finding documents relevant to their interests. One of the underlying reasons for this is that mo...
The Web Documentation Project at the University of Delaware (UD) organizes the computing help information available to the University community. The project’s goal is to provide...