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PROFES
2001
Springer
14 years 3 months ago
Augmenting Experience Reports with Lightweight Postmortem Reviews
Many small and medium-sized companies that develop software experience the same problems repeatedly, and have few systems in place to learn from their own mistakes as well as their...
Torgeir Dingsøyr, Nils Brede Moe, Øy...
CHI
2004
ACM
14 years 11 months ago
Reconditioned merchandise: extended structured report formats in usability inspection
Structured Problem Report Formats have been key to improving the assessment of usability methods. Once extended to record analysts' rationales, they not only reveal analyst b...
Gilbert Cockton, Alan Woolrych, Mark Hindmarch
CSCW
2010
ACM
14 years 7 months ago
Information needs in bug reports: improving cooperation between developers and users
For many software projects, bug tracking systems play a central role in supporting collaboration between the developers and the users of the software. To better understand this co...
Silvia Breu, Rahul Premraj, Jonathan Sillito, Thom...
SGAI
2005
Springer
14 years 4 months ago
Generating Feedback Reports for Adults Taking Basic Skills Tests
SkillSum is an Artificial Intelligence (AI) and Natural Language Generation (NLG) system that produces short feedback reports for people who are taking online tests which check th...
Ehud Reiter, Sandra Williams, Lesley Crichton
MSR
2010
ACM
14 years 3 months ago
Predicting the severity of a reported bug
—The severity of a reported bug is a critical factor in deciding how soon it needs to be fixed. Unfortunately, while clear guidelines exist on how to assign the severity of a bu...
Ahmed Lamkanfi, Serge Demeyer, Emanuel Giger, Bart...