Many small and medium-sized companies that develop software experience the same problems repeatedly, and have few systems in place to learn from their own mistakes as well as their...
Structured Problem Report Formats have been key to improving the assessment of usability methods. Once extended to record analysts' rationales, they not only reveal analyst b...
For many software projects, bug tracking systems play a central role in supporting collaboration between the developers and the users of the software. To better understand this co...
Silvia Breu, Rahul Premraj, Jonathan Sillito, Thom...
SkillSum is an Artificial Intelligence (AI) and Natural Language Generation (NLG) system that produces short feedback reports for people who are taking online tests which check th...
—The severity of a reported bug is a critical factor in deciding how soon it needs to be fixed. Unfortunately, while clear guidelines exist on how to assign the severity of a bu...
Ahmed Lamkanfi, Serge Demeyer, Emanuel Giger, Bart...