Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Building a configuration management (CM) system is a difficult endeavor that regularly requires tens of thousands of lines of code to be written. To reduce this effort, several ex...
Pervasive user mobility, wireless connectivity and the widespread diffusion of portable devices raise new challenges for ubiquitous service provisioning. An emerging architecture ...
Antonio Corradi, Rebecca Montanari, Daniela Tibald...
As business intelligence becomes increasingly essential for organizations and as it evolves from strategic to operational, the complexity of Extract-Transform-Load (ETL) processes...
Decision support systems are important in leveraging information present in data warehouses in businesses like banking, insurance, retail and health-care among many others. The mu...