Recently, the focus of IT outsourcing has been shifting from the “what” and “why” issues to “how” companies manage outsourcing process, during which the relationship m...
Once the decision to outsource an activity has been made, managers are faced with issues related to the management of the relationship with their service providers. A critical ele...
Benoit Aubert, Jean-Francois Houde, Michel Patry, ...
: This paper investigates the relationship between broadband and service innovation in an e-government context. We ask, what characterizes successful broadband based service innova...
We survey three examples of large-scale scientific workflows that we are working with at Cornell: the Arecibo sky survey, the CLEO high-energy particle physics experiment, and t...
William Y. Arms, Selcuk Aya, Manuel Calimlim, Jim ...
Measurement programs in software organizations are an important source of control over quality and cost in software development. The findings of this research presented here are ba...
Anandasivam Gopal, Mayuram S. Krishnan, Tridas Muk...