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CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
IJMI
2010
149views more  IJMI 2010»
13 years 6 months ago
Analysis of communicative behaviour: Profiling roles and activities
In this paper, we discuss how profiles of communicative behaviour can be used to present and analyse information about role activity recorded through structured observation of spec...
Inger Dybdahl Sørby, Øystein Nytr&os...
INFOCOM
2010
IEEE
13 years 6 months ago
Design and Analysis of a Robust Pipelined Memory System
Abstract—Many network processing applications require wirespeed access to large data structures or a large amount of flowlevel data, but the capacity of SRAMs is woefully inadeq...
Hao Wang, Haiquan (Chuck) Zhao, Bill Lin, Jun Xu
NAACL
2003
13 years 9 months ago
An Analysis of Clarification Dialogue for Question Answering
We examine clarification dialogue, a mechanism for refining user questions with follow-up questions, in the context of open domain Question Answering systems. We develop an algori...
Marco De Boni, Suresh Manandhar
SIGCOMM
2010
ACM
13 years 8 months ago
Internet inter-domain traffic
In this paper, we examine changes in Internet inter-domain traffic demands and interconnection policies. We analyze more than 200 Exabytes of commercial Internet traffic over a tw...
Craig Labovitz, Scott Iekel-Johnson, Danny McPhers...