We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
We present a quantitative approach for IT portfolio management. This is an approach that CMM level 1 organizations can use to obtain a corporate wide impression of the state of th...
In this paper we develop, implement and evaluate an approach to quickly reassign resources for a virtualized utility computing platform. The approach provides this platform agilit...
Wei Zhang, Hangwei Qian, Craig E. Wills, Michael R...
Software quality engineering is concerned with building software products with required quality and assessing the level of quality. Software processes are important assets in achi...
The role-based access control (RBAC) has significantly simplified the management of users and permissions in computing systems. In dynamic environments, systems are usually unde...