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ECIS
2001
13 years 9 months ago
Healthcare Portals - Customer Centricity in the Pharmaceutical Industry
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
Thomas Puschmann, Oliver Thalmann, Rainer Alt
SIGUCCS
2003
ACM
14 years 28 days ago
Macintosh OS X: a smooth migration
The Ringling School of Art and Design is a fully accredited four year college of visual art and design with a student population of approximately 1000. The Ringling School has ach...
Scott E. Hanselman, Mahmoud Pegah
CAISE
2006
Springer
13 years 11 months ago
Classification and Ontological Aspects in Software Engineering
The organization of objects into classes and categories is an essential task in the process of forming concepts. Within computer science, this classification activity must be suppo...
María del Pilar Romay, Carlos E. Cuesta
ISESE
2006
IEEE
14 years 1 months ago
Predicting component failures at design time
How do design decisions impact the quality of the resulting software? In an empirical study of 52 ECLIPSE plug-ins, we found that the software design as well as past failure histo...
Adrian Schröter, Thomas Zimmermann, Andreas Z...
ESEM
2008
ACM
13 years 9 months ago
Phase distribution of software development effort
Effort distribution by phase or activity is an important but often overlooked aspect compared to other steps in the cost estimation process. Poor effort allocation is among the ma...
Ye Yang, Mei He, Mingshu Li, Qing Wang, Barry W. B...